bitdefender

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Bitdefender Premium VPN

This is a warning for anyone tempted to purchase this "Premium" VPN service for a Windows based system, but not as far as I'm concerned for Android based systems though, they work just fine.I have so many different issues that it's totally frustrating, they include Bitdefender VPN not allowing Bitdefender AV suite to update! The list goes on & on, all of which I've reported to Tech support who have been, so far, useless. They contradict each other, require large amounts of my data to be sent to somebody who never comes back to me, a different person each email, "switch it off & back on" advice constantly, all of which has taken up too much of my time. The whole point of a VPN is to protect the user , which it does perfectly well on Android but is useless on Windows.I basically have to leave the VPN off on my desktop & go through my phone if I want secure connections.It's all basically a PITA.I shall be choosing a more competent provider of security when my contract expires now I've found the "cancel recurring payment" option as I want across the board security coverage not just partial.The one star review is for the Windows based VPN & the customer tech support &, as I have said, not for the AV suite or Android based services.

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Date of experience: Dec 02, 2024