bitdefender

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Updated Review

I apologize for not seeing your response until now. The Trustpilot responses were in my Junk Mail folder. I thank you for your offer to help me and will contact you since I truly wish to experience optimal Bitdefender protection. ~~~~~~For two years I have been paying for a Bitdefender Total Security subscription and I have seen little to no protection activity on my iPhone (the only device I currently have been using the “protection” on). Even when I used FREE Bitdefender mobile apps on my android phone I saw a plethora of scans, blocks, warnings and so forth. But since 2023 I have yet to see 1 OBVIOUS text message flagged, even as Junk (this last one came through as an iMessage but was from an easily-identifiable bogus email address!). To add salt to the wound: I can never get HELP but am deferred to “Community Forums.” I am being protected so well that I have had more account breaches (small unknown Credit Union account) & more of different varieties than I did BEFORE I PAID for “protection!” I am VERY careful and thought I could finally have some freedom to actually function in the digital world, but I feel utterly UNPROTECTED & with no support or oversight! (P.S. What order number? From my purchases? From my non-existent Case #s?)

3
Date of experience: Apr 15, 2025