Installation failed. Scan deleted many files but no logs or even details of what files were deleted, or why. Support did not even know where log files were stored (gave wrong folder path). Multiple useless responses from utterly worthless and ignorant support staff over four weeks. Final solution: none. Workaround: boot in Safe mode and find the logs manually - WTF!!!!!Even without the lost files and the dysfunctional software, the utterly abysmal support is reason alone never to risk doing any business with this truly awful company.PS:To: BitDefender Re: Your reply1. You already know about all of this, which is why I wrote this review.2. You clearly have NO COMPETENT STAFF and so "adequate support" is clearly impossible.3. You have had over a month to deal with this and FAILED MISERABLY at every possible opportunity. 4. If you think I would trust you now, as you scrabble to defend against an honest an accurate review, you must think I am stupid!
