Payment for my automatic renewable of Bitdefender Mobile Security for Android was paid by credit card using Google Play Services on 19 December 2023. Yet my software has not renewed. I spoke to Customer Support and replied by email, as requested, showing proof of payment. I have received no response to that email nor to a follow-up email sent recently.Bitdefender, where is my money? Why did the automatic renewal not activate? Customer Support Reference: 1008927211