I created an account with Paymonade via Binance and verified myself, everything was fine. Then I deposited €50 twice and they were immediately on my Binance. A week later I am about to be liquidated with a large position and I had to make a deposit very urgently, so I transfer €29,000 via Binance and 2 seconds later I received an email from Paymonade with a large list of additional questions, I answer them and show the necessary papers but immediately receive an email that it could take up to 48 hours before I would have access to my money, much too late to secure my position so I immediately went to another exchange and made the purchase there. The next morning I receive another email from Paymonade with a long list of questions, I answer them that I no longer wish to make a purchase because I had made them elsewhere in the meantime, then I receive an email asking if I am sure I want a refund, I say yes, please refund my €29,000. An hour later I receive another email in which they ask me absurd questions and proof, even to the point of involving my medical condition, they ask things that are of no concern to them. I myself had to give the notary deeds of my homes and old homes containing personal information of everyone who sold a home to me and I of others, they have all those people's names, bank accounts, dates of birth and social security numbers. so now they have my bank statements of 3 months, tax returns, my medical history, the support for my illness from the government, my notary history and the origin of my funds, and then I got a message that it would be better if I worked and would send pay slips to solve it. so because I have a serious illness they think they can keep my 29,000 €. in the meantime they have not answered for 5 days. now I am forced to go to the police and take legal action. because they are not planning on giving you your own money back
