To whom it may concern,I feel really sad and suicidal stil and binance isn't doing enough to protect their usera feom fraud, neither have any provision to protect those affected by elaborated scam so I am leaving this review with hopes that someone can look at it. On the 17 and 18 of December I have purchased two mining contracts (1st for 360$ and the 2nd for 6580$) and paid for with digital asset LTC and DOGE to a company called AyCrypto Ltd which turned out to be a fraudulent company. I have contacted Binance and they totally "discarted" my request, to investigating the company to where the funds have been transfered. At the moment I have a total of 6827 USDT frozen quota on the account and have no idea what to so neither if I will have this amounts recovered but infear that this fraudulent company will cease in the meantime which will make even more complicated to recover the funds. On the date above I have purchased 2 contracts after clicking on a phishing email and I click in it read some reviews and purchased the contracts however when trying to withdraw mined btc I was hit with energy bills then suspected this was a scam. After doing research online I concluded that the website was a clone of another website and it was a total fraud so won't be paying no energy bill because its a fake website trying to impersonate a legitimate business. However it was already to late to realise the mostruosity of a mistake I have done. The company company is refusing to refund the monies neither allowing me to withdraw the funds on my wallet unless I pay a 17024$ in advance for a year of energy cost. Terms of use was block at the time of purchase. Binance isn't doing enough to try and recover the funds. Contacted the police and the banks and still awaiting for a response and its been a month now. Iam a vulnerable person on cancer treatment and the monies that are "lost" are really important for me to continue paying my treatment. I had submitted a scam report RCM20241220194826797164 on the 20.12.24 and case ID 135086178. I guess as an exchange you have full control of all the wallets, and you can do way more to help vulnerable people in my position. I have cancer and haven't got much to live however this monies would help me to extend my life expectancy as I did take out a loan for the purpose of that investment only to find out it was all a big elaborated scam. I request you to at least investigate, understand my position and assist and assist me to recover the lost funds that are totalling 6827$ and not including transactions fees. Please also note that two fraudulent companies like AI crypto already ceased after stealling millions from people on the promisse of profitable investments, one is Hashfactor.net, and second one is Foundryusa.com, that operated since september 2024 and ceased this month. Iam concerned that if AI crypto will also cease this will make it even harder to recover any funds.
