After 7 years we are finally moving away from BigCommerce. Safe yourself a painful journey and go anywhere but BigCommerce. Some features have been broken for a year and they keep telling us its not a priority therefore it wont be fixed anytime soon. But you get sucked in and end up paying hundreds of dollars a month for better service only to come find out customers service, tech support and the legal team know they rip you off daily, but just don't care. It must be the worst software company on the planet. Its very sad, but we are happy to find a new home with wordpress and woocommerce. I have worked with Shopify for over a year now on another site and Shopify is by far much more organized, easier to use with excellent support. Shopify also does not steal your money by false advertising and actually care about things that gets broken and resolve it quickly. We deeply regret working with BigCommerce.
