We run our store on BigCommerce. It offers a good experience in general. It is pricey once they start charging for extra orders etc. Support generally is good via chat, the ticket system is also ok. Features are not the best, Shopify for instance seems to have more and also has more and better apps. No subscription feature to use, even the apps available to offer subscriptions aren't great. Have considered moving to Shopify and may well do in the future.