Our stay in Ft Myers last week at the Best Western Plus was mediocre. The room was filthy and mildew-ridden when we arrived. They moved us to another room, and it still smelled like mildew. The manager(?) was nice and sincerely apologized for the horrible room condition, and he had his cleaning staff hot both rooms ASAP, and then moved us to a 3rd room, which was still a little dirty but did not smell like mildew. He had the crew come in and detail the room while we waited. He also gave us some coupons for some great restaurants. We ended up a the Veranda, which was great.
Great service - horrible facility. Corporate needs to spend some money and get that place up to par.
