I stayed at Best Western Mornington Hotel Hyde Park ( 12 Lancaster Gate ) for 5 nights ( 16/3/2017 to 21/3/2017). It was an awful experience!!! The room was very small (there was not space to open 2 large suitcases ) , the bed TINY, no refrigerator, sheets and towels have been changed only ONCE (yes 1 time in 5 nights), I had to login with full details every single time I wanted to surf the Internet,when I checked out no one asked me how did I find my stay.During the whole stay no one of the receptionists bothered to asked me if I was OK. Last but not least, I had prepaid 100 pounds ( like an imbecile!! ) per night and when I was there they advertised,on their site, for ONLY 72 pounds a room.We are talking about a hudge difference.There is not even a ramp to roll the suitcase!!!Only the breakfast and the kitchen staff were very good.
