I searched the Internet for a Best Western hotel near me. Ok filled the blanks in received a price for 1 night Adults. I then saw a discount for Veterans or Government so I went back and applied the Veterans discount and low and behold the price went up $9. I then called Customer Service and she made a excuse that didn't hold water. I asked to be called the next day by a corporate official because this is not a mistake it's intentional ... She hung up on me... Unbelievable