My family and I stayed at the Best Western @ 503 Washington Ave, Kingston, NY, US.I must say it was absolutely disappointing.The last time I was at this location was when it was the Holiday Inn. Since the Best Western took over, there has been some dramatic changes. Including but not limited to:•Outdated decor (20+years old)•Must odor throughout the building including rooms.•Very dirty,outdated dining room seating & decor.•Overcooked,undercooked,cardboard tasting food.•Very limited menu.•Side entrance doors are supposed to be locked with access only via key card but everday we were there I saw the door consistently being held open with a gadget where by giving entrance to anyone that could walk right in without being noticed,•My daughters and I went to use the pool and there were a bunch of men standing by leaning over the pool walls watching us.•There was no security guard available.•After speaking with locals, we have learned that the Inn has become a place where undocumented workers are allowed to be housed.•There was no lifeguard available.•Bedding appears to be outdated. Like they just rewash or reuse stained sheets.•There are two vending machines for an entire building. (over priced)•There is now an awkward wall built in the center dividing the food area from the rest of the main building making everything feel so closed in.•Landscaping to this place is absolutely horrible.•Driveway is cracked and old.We chose this place with the idea that it was going to be as inviting as it was when it was the holiday Inn. Boy were we so incredibly disappointed.We will never return here. It seriously needs updating and cleaning and better safety measures put in place.
