Added to below, Best Buy still has STOLEN over $300 from me. Crooks. Did an online order of 3 items, all showing in stock. An hour latter, I get an email saying one of the items is not available. I went to the store to pick up the other two items, and get the 3rd item in an available color. They REFUSED, saying I would've to buy the item, and wait 7 days (5Jun) for a refund on the original item....the one they did not have. The manager of the day, Paul, proceeded to make up stories why that was the best they would do. He was condescending, and unable to understand when I turned one of his lies back on him. To say he was dishonest and worthless is an understatement. I had them cancel and refund the two items they actually had. Paul refused to cancel the one item they did not even have, saying his system does not allow it. You sell something you don't have, then refuse to refund when you can't deliver the item you sold.....seems like FRAUD! I've been a Best Buy fan for a long time, as was sad they were struggling financially. Clearly understand it now, they are simply not honest. Buy from Amazon as I did, or another reputable vendor. Guess I will have to dispute thefraud on my credit card since they would not refund an item they don't have.....LikeShareResponse from the owner 5 hours agoHey there, Steve.This definitely does not sound like the ideal experience we hope that our customers will have while shopping with us. We would love another chance at making things right for you. If you would, please reach out to our social media team, as they are more than equipped to handle a situation like yours. You can reach out on any of the following platforms:.....deleted as links not allowedThanks,^Jason
