I have been a loyal Best Buy customer for many many many many years just received a product it was used and the price dropped. Basically customer service told me I had to go to the store once going to the store. The manager said I had to use customer service and customer service said nothing could be done, the store manager was amazing customer service just lied and lied again not only two hours of my life between being on phone and driving to and from best buy but they refused to do a price match so they lost an $800 sale and a customer . Never again
