I ordered an Insignia TV (Best Buy Brand) on Amazon, that arrived with a missing stand. I went to the Ann Arbor store to see if they had it for sale or to talk to Geek Squad to see if they had one in a box somewhere. I was sent to electronics who said they had no stands. I asked to go to the Geek Squad and the employee refused to point out the area they were at, she asked if I had an appointment, and when I insisted, she left and sent another employee who came and started to speak to me in a hostile and disrespectful manner. Of course, I had to put on my stern face. He still did not give me the information. My grandson who was with me wanted to look at some VR headsets, but I did not feel safe in the store and exited. Some years ago it was a nice store and the employees were nice. But the ambiance in that store was strange and not welcoming.
