I bought a NZXT KRAKEN ELITE 240 RGB FROM BEST BUY on EBay. Order number 11-11914-80896. I received the non RGB model . They said to take it back to the store to exchange. They would not exchange it as they said it was the right one by number, which is not true because it clearly says RGB in the title and description. They wanted me to pay an extra $100 to get the one that I ordered. So I ended up with a refund instead of the item that I ordered. I am not happy about this.
