Last two experiences have been horrible. I was delivered a damage refridge and I could either get $20 or pay for delivery twice. A year later I get a microwave with 5 yr warranty and the door handle breaks they say they can’t get me a part and offer a replacement that doesn’t meet the same features plus I loos the 5 yr warranty. I called kitchen aide and can get the part. They just don’t want to fix it. I am never buying anything from this company again.