I’m never buying anything from BestBuy again after having so many issues with them. We spent thousands of dollars buying appliances from them and two of the appliances came damaged upon delivery and it took 3 months to have one of them replaced and installed. They also charge a certain amount for installation but then they end up charging us more right before the scheduled installation. They did this twice and it really felt like a scam. They use third party installer through quick contractors but their internal communication is non existent and when you phone BestBuy, they can’t rectify anything. Overall horrible customer service and we regret giving them our business. Big company doesn’t mean better service at all. They don’t care about their customers. Never ever using them again and we’ve told everyone we know to avoid buying from them. Shameful company, zero or minus stars.
