bestbuy

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Terrible experience with BestBuy's…

Terrible experience with BestBuy's online ordering. Placed an order for PS5, they immediately charged my card but canceled days later claiming they couldn't fulfill it. No proper explanation, just a generic cancellation email. Had to wait for refund while my money was tied up. Went to Target instead - same price, had stock, no games. Save yourself the hassle and shop elsewhere. BestBuy's inventory system and customer service need serious work.

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Date of experience: Dec 03, 2024