I ordered a refrigerator online to be delivered. They promised me it would be delivered in 3 days. Next day I got an email saying it was back ordered and it would be over 3 weeks for delivery. I waited. By my delivery date I had heard nothing and when I called I was told it was still back ordered and would be another month. I canceled the order and they tried to cheat me on my refund. I had to contact corporate before I got my full refund. What a nightmare! Never again will I shop best buy!!!!!