WARNING! DO NOT BUY FROM BEST BUY... The Customer service is awful. You cannot connect with a live person until you go through about 12 prompts. The telephone, chat services are not helpful. They sell product without stock or the support lies about misinformation, website showing stock. They claim product was lost and could not reship because seems the price are not the same anymore. They don’t honor their price. WARNING WARNINGAfter hours trying to find out where is the product i aggred with the reship and this is the canned answer i got it👎☹️Chat:” And the Microsoft Surface Pro Copilot+ PC 13 Snapdragon X Plus 16GB Memory 512GB SSD Device Only 11th Edition Platinum is lost in transit, In this case, we can help you with reship/refund. Please help me with your choice?BadBuy:” I will take this as feedback inform to relevant department. I have checked and see that product is not available in stock for reshipment as store pickup or shipping to your location, in this case. We can help you with full refund. Please let me know if it works for you?”BadBuy:” I am a live agent, I can understand it was an online order. From this online chat platform, we have limited access, please visit nearby BestBuy store, they will check the help you with reshipment as a store pickup. If the product is not available, they will help you with best possible options.
