bestbuy

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Purchased a Samsung microwave 6 months…

Purchased a Samsung microwave 6 months ago and problems from day one. Called Best Buy and sent me to Samsung, Samsung sent me to Best Buy. The microwave was one of the last of this type available and was on sale. We are guessing that Best Buy was aware it was a faulty product but chose to sell it anyway instead of going back to the maker to fix it. The fan sounds like a tractor on speed 1 and now we are getting an rh-1 code show up randomly. Previous to this I also had problems with a cell phone contract I purchased through them. Best Buy sucks and we will no longer purchase anything in the future from them. Avoid Best Buy, they are also an American company. Stay Canadian and keep away from Best Buy!

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Date of experience: Oct 01, 2024