Best Buy Fraudulent "free tv mounting. I purchase the Hisense 100' U76 with free installation and wall mounting for $1,799, which was a fantastic price. Free Installation is stated as, "Free delivery, TV setup and mounting with select Hisense 100" class QLED TVs.Add a qualifying TV below to your cart. Then, add Delivery + TV/Display Setup & Mounting during the checkout process.Excludes open-box items. Some limitations may apply. Excludes specialty items. Fees for necessary parts, accessories or permits will be charged. Delivery and standard installation must be scheduled as part of the qualifying product purchase. TV Mounting includes securing TV to customer-supplied mount and mount to wall frame and stud. Excludes drilling access holes, hiding speaker wires and custom work. Additional fees apply when mounting TV to any surface other than drywall."The bad. The delivery was made by just leaving the unopened tv box in my living room and they stated that they don't install the tv's on the wall (this is not what was stated in free installation and wall mounting when I purchased the tv). Then I had to call Best Buy to have the delivery team install the tv, which they unboxed the tv, put the legs on it and hooked it into wifi and updated the tv. The Best Buy delivery team left the huge tv box in my garage and stated that they didn't have any room in their truck so they couldn't take the box away. Now I cannot use my garage. Made a few more calls to Best Buy and paid an additional $129.99 to have them mount the 100" tv above my fireplace. Received a call back that they don't mount tv's that large and the Best Buy employee told me that I would receive a refund. A month later I called back and had Best Buy process the refund that was promised to be done a month earlier. The Best Buy rep told me that taking away the tv box was a courtesy if they had room in their truck and that they would not be sending out another truck to take away the huge box. Best Buy adding the Free Delivery, TV setup and mounting for free with purchase without having any intention of fulfilling their obligation is fraudulent. Beware of Best Buy broken promises.
