Went in for a simple laptop purchase and left feeling scammed. Sales guy pushed expensive add-ons HARD, then got snippy when I declined. The 'open-box discount' was maybe $20 off for a clearly used device with scratches. Price match? Yeah right – had to argue with three employees to honor their own policy. Only reason it's not 1-star is the return desk was actually helpful (shocking!). This place is becoming the Circuit City of our generation – won't last if they keep this up.