I will start by letting you know that in order to write a review, I have to at least give them one star, which is truly unfortunate. I tried to return an item that I purchased in December 2020. Unfortunately, I missed the 90-day return window by two weeks. However, given that we are in the middle of a pandemic (and yes - I was sick with Covid during the return time), one would have thought the company would have extended the return policy. Nope! At first the customer service clerk said that they would have to give me store credit for the return. Since I paid with a credit card and they easily tracked the purchase, I asked if they could just credit back my account. Then the manager came out and said that because I missed the return date (by two weeks!), she could not even accept the return and I could not even get store credit. I tried to explain that I had Covid and she had the nerve to tell me that was not her problem. I will never shop at this store again - the most uncaring, horrible people work there!
