I ordered a couch over a month ago. They delivered it to the wrong address in the wrong country and gave us a wrong order. They can see where the couch was delivered to, and they picked up the mistaken product. I have been on the phone 6 times at least to try and get a refund and every time I am told “you will get a refund in 24-48 hours”. I still do not have a refund and this has been a horrible experience. I will never shop here again and this is bordering on illegality.
