I never complete reviews but my experience with Bed Bath and Beyond was so bad I had to write this. I ordered an artificial Christmas tree from them and it still has yet to be delivered. As soon as they received my CC info I heard zero word from them - no email, no text - confirming my order was being shipped. I’ve had to call to find out the status every few days and, after being on hold for up to two hours, you’re told if you’re in Canada, another dept is responsible for your order. So frustrating! Terrible customer service and even worse delivery service. Really, my tracking number says the package hasn’t even left the U.S yet and I placed the order in November 2023. I’m not sure I’m going to get this Christmas tree in time for the holidays.
