I purchased a rug from Bed Bath and Beyond. The rug looked great online..however when I received it.. it looked worn and not as nice as the picture. I contacted them to return it and they made me pay $27 to ship it back to them because they say it was not damaged. I would not purchase from them again. Poor customer service. I had no control over the glamour shot of the rug and what you actually received. They refused to give me a prepaid label and I had to pay the cost to return it. This is bad business.
