I ordered a chair that cost about $250 which I found the same chair on the website for a considerable amount less, and they wouldn’t let me change my order , skip ahead , the new chair arrived missing one armrest! They’ve instructed me to “ wait “ 5 to 7 business days to see if they can get me another arm rest. Meanwhile, I have a disassembled chair sitting in my living room.! This should have been handled quickly where they pay for me to return the chair and send me a new one! I don’t think they care about customer satisfaction sadly , she be warned ! I told the man I will not be paying the $50 to send it back ! This is just so disappointing. You wait for a product and it arrives and it’s incomplete.! The chair , only has a few parts. I don’t see how they missed an arm.
