completely useless company. Have used them twice so far, presented valid and informative reasons for my complaints with 2 companies after unsuccessfully trying with them directly, JLAB and Amazon(one of their sellers actually) and both times I was refused by the companies and BBB did nothing but transfer my messages. Whatever the company you are complaining about says, goes. They are not there to fight for you or point out the validity of your issues so what is the ...... point?
