Hi, I have been using BB for very long time, and thought its trustworthy review place. Until i had issue with a company, and file a report to BBB. Not only they dont create a case, and they simply closed the case, and DID not bother to post it at all. Claiming that company in Vancouver . BC is correct. After few email exchange, they even admit that they follow other company policy Now i understand those review are faked, and BBB is funded by local business. So basically they care about the local business more than other. Go to wikipedia, they are tellling the truth, BBB are supported by local business. Basically its a show to make you feel that it is a neutral entity. In fact, they are giving bias to whoever paid more locally. If they are big or gave enough fund, they dont bother create a case, NOR POST that complain or view on BBB. Basically they will remove bad review on behalf of the business they support. Therefore BBB.org is NO longer a neutral. Hope more people can see it. I was searching for bad practice from google, i have to tried multiple times, and go back many pages. Finally found this page. Now i understand im not the only person found out bbb.org is not a neutral agency. We are all train to believe bbb.org is credible agency. In fact, they are helping those who funded them most to remove bad complains. So sad but truth until you found out the "neutral" bbb.org is not what most people think its. Hope more people realized, and found out the bad side of bbb.orgHave a good day for those see it here! :D
