backblaze

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Aweful service

Awful service. None of my most important information was being backedup and then they make it impossible to stop your auto-renew. The only way to prevent future billings is to fully cancel your account, including deleting all information and backups, even though you may have almost a full year left on your subscription that you already paid for!There is zero customer service - they are impossible to communicate with and will not help you in any way. They also can't even do a regular business invoice.Overall a horrible service.

1
Date of experience: Feb 10, 2025