AWS has extremely talented support and the products are great. No, it's not the easiest to figure out what is best for your needs and stuff like that, but creating a ticket will help you with that. I've always experienced great support with clear answers and further explanations if asked for. After my free tier EC2 instance expired, with the help of the well written articles I was able to downgrade my instance without any issues. 5/5 from me!
