We have a security web site for uWatch Ltd and its been down for 4 days now. You cant contact anyone at Amazon, you have to pay for a higher level of service to get them to do anything and then it still takes days to fix. How in this day and age can a company of this size not have systems that tell them when one of their customers sites are down. We are the customer and they are making more money while we are losing it.When it works its fine so 2 stars