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They are really a thief

They are really a thief. Yes, they provide all the legit services until something wrong happens. They blocked my account because they needed a verification on the 10th Oct. Fair. I sent them documents and all, they still haven't got back until 30th Oct. Then, they charged my card $1,200 because some services are still running between 10th 30th Oct. I've contacted customer service last 2 weeks, they keep saying "don't keep opening new chat, we are reviewing, program team will look into this etc". In the end, they are not solving this problem because another team has to look, and they only respond via email. Don't use them.

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Date of experience: Nov 05, 2023