My friend warned me with using aweber. He said they removed his account because of someone complaining about receiving an email, when all of his leads were from FB marketing. Deleted his entire list and did not have the courtesy to reply back to him. I tried them anyway as it is a straightforward platform to use. Worked okay for a few days and then emails stopped sending. I emailed them. no reply. A few days later I told them not to worry, I have moved to Constant Contact. Aweber email me back straight away trying to keep my business. I told them don't bother. Then emailed them 2 days ago about how to downgrade my account so I am not billed as i would like to keep it as a backup. No reply. Just deactivated my account and deleted all the content. Absolutely one of the worst customer service experiences I have had. Buggy software. Keep away from this company, They're a total joke, only after your money. After they have your money they dont care. They dont even reply back or try to justify the overwhelming bad reviews on Truestpilot which is telling.
