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Hard to contact

We've used AVG for many years and previously I've given them a 5 star rating.Now they've dropped somewhat in my estimation.I owe them an apology howeverI thought that I was going to pay 2 renewal fees in one year but now realise that a payment in May was to Total AV for my phone protection and a payment due in July is for AVG renewal on my computer.My biggest issue now is thatThere's no telephone number I can ring anymore and there's no email The 2 phone numbers listed on Google don't get anywhere.I used to be able to call them so why can't I now?The so called support page when you log in takes you around in circlesIf anything the webpage should have an online form you can fill in.It was only yesterday when I originally gave them a 2 star review that AVG contacted me.I'm no longer prepared to engage with companies who don't provide proper contact facilities.I've now cancelled my subscription and am using Total AV for our devices.They at least have a contact form!

3
Date of experience: Jun 19, 2025