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Scheduled an upgrade to my internet…

Scheduled an upgrade to my internet speed. The serviceman was great. But here's what I went thru before he came TEXTS2/6 Confirmation of appointment2/8 Reminder2/11 Reminder2/12 Reminder (1231pm)2/12 Reminder (802pm)2/13 Reminder (731am)2/13 Tech is on the way (901am)CALLSIn addition to the texts, at least five (5) calls including two on 2/12 - one at 927am and the other at 832 pm. Another one on 2/14 from the tech at 902 am.So twelve (12) separate communications for one appointment. So disorganized ... so incredibly annoying !Just need THREE notices - ONE confirmation text and another ONE 24/48 hours before appointment. And ONE courtesy call from tech saying he's on the way. DON'T NEED or WANT the other 9 notices.

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Date of experience: Feb 13, 2024