AT&T is the worst cellphone company I have ever been with. A sales person came to my house unsolicited, lied to my husband and I about our phone bill being lower if we switched over to them, said we would get $200 gift cards each for my husband and I, we caved in and traded in our phones and the sales rep lost or just simply didn’t ship my husbands phone so now they are saying they don’t know where it’s at and can’t give us the credits for it even though they lost it! My bill has not been low at all and I’m paying more than I was with my previous phone company and it’s been 7 months and my credits still have not been applied and no one in customer service will do anything about it, will be switching back over to my previous cellphone company ASAP!