I would give it a zero star if possible. I have been a long time user of AT&T's wireless & internet service for years and paid all bills on time, and they made me go through hell just trying to cancel my service. They do not enable online cancels so I have to call customer support, and they do not list support numbers explicitly. Finally one of the numbers called me back, wouldn't honor my original date of cancel, and forced extra charges on me. I will never use their service ever again.