The services really sucks i can't even connect to the app when i got 5G indicated in my screen and to top it up i am paying a lot for this and they won't even fix the issue i had for six months. I am constantly being charged for "one time charge" restoral fee that is not even my fault. I have talked to 5 or 6 agents that says the same thing that they can help with the issue and at the end all results are the same. They will waste the time chatting and ask tge same questions and instead of fixing the issues they will just go in circles and to end it with they could not help and the issue is with the other department and they are closed already and have to schedule but when you schedule a call back for the next day guess what? Nobody will call. I got all the chat scripts that i downloaded i got screen shots and screen recording of the 5G that can't even connect to the their app just to prove it whenever i need it. I constantly ask for support to have my issues resolve and i don't think something is being done. I don't care if i pay 160$ per month for a reasonable service but not like this. I checked all the bill i payed and there is a lot of restoral and one time payment that they charged me they charged me double on some bills. Somehow my fault coz i don't check it but now i checked everything and add all of it damn i payed more than i need to and they are robbing me in front of my face all the time. So if you are at&t subscriber and don't check what is on your bill, you better start checking it all.
