Run AWAY from AT + T. Seriously. I was with T-Mobile for 10+ years. I adored them. The only reason I even entertained At+T is T Mobile had an ongoing tech issue to upgrade my iPhone for over a year (I left the country and came back and tried again). I STRESSED to AT+T how important my international service was. The rep in FL told me it would function no problem with roaming like Tmobile. WRONG. As soon as I left the country, I started getting notes about $12 DAILY Charges. What? I messaged At + T - they closed the ticket with NO REPLY. I called internationally and STAYED on hold for 45 min with NO answer. I received a bill for DOUBLE + NO credits from what they promised on promotions yet. I have now filed TWO BBB claims to REFUND all and implement again their ATT Passport (I researched and found out they STOPPED the monthly passport in 2024) WHAT? in our global economy? Their presidents office CALLED me (I am in Bali) repeatedly at 3 am (I saw missed calls in morning). They refused to answer my 5 questions via email or leave a professional voice mail DETAILING all on ensuring my phone is optimized. I have no choice when I travel but to keep my phone in Airplane mode unless connected in WIFI. This is worse than 2000. I filed a FTC suit as well. I found out they have multiple ones. As soon as I am back in USA I am running back to TMOBILE.
