I wish I could leave zero stars because their customer service is absolutely horrible and all they do is lie to you! I spoke with CS representatives after waiting on hold for hours (2) and then once I got a rep on the phone it was a series of being placed on hold several times while they supposedly were talking to their manager/back office staff or supposed help desk and in then end I wasted over 4 hours of my life and they were unwilling to help absolutely the worst customer service I’ve ever had the experience to deal with and the service is subpar compared to my old carrier (Verizon Wireless) which I had for over a decade (30y) and I would have never switched but my bill was out of control and they were offering new subscribers a better price and loyalty means nothing to them but in hindsight I wish I never left if I knew how shitty the service was and how awful the customer service is well buyer beware STAY AWAY FROM ATT!! They are the worst
