att

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Worst telephone company

Worst telephone company, and dishonest. After decades of being a customer I finally changed carrier. Tired of dishonest charges, and the terrible customer service the client ends up paying for. And, it only keeps getting more and more expensive for its unreliable services.If I could give a no star I would. When I called to close my account, I was not told, ATT doesn’t prorate. I just found out today they will keep the money for 3 weeks of prepaid service on a closed account. Shame on them. Just like they read all their promotion scripts to clients, they could have more respect for us, and also read conditions and results to the changes we are considering, before we make a final decision. But then again, that ends up costing us more money, but making ATT even more easy money. Sickening.

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Date of experience: Dec 02, 2024