AT&T has nowhere to file a complaint and BBB won’t let you either because they are not accredited with the BBB. I have spent over 1 hour trying. Their customer service is the worse ever because it doesn’t exist. I wouldn’t recommend them to anyone unless you like not being able to talk to anyone unless you are trying to set up service. If you set up service get ready to be engorged on everything.They don’t give a crap about customer service. If you don’t believe me just try yourself. I don’t know how they stay in business. Trust me, you will be sorry if you sine up with them.