I've had AT&T mobile for 19 years. Since I was 17 years old. I didn't know any better then. Now, having had multiple screw ups at a store with upgrades, unauthorized plan changes, or always some new hidden fee with a "free upgrade" that was not disclosed up front. I'm both a Servicemember and a Student, and They tried to scam me previously with the first net deal. Only a National Guard or LEO 1ST responder with an account code can use this, NOT ACTIVE DUTY.I ordered a phone for a "free" upgrade online where they said I would pay 0.99 a month on my monthly bill for. I added the one time fee. Somehow that turned into a plan change and a $60 month regular upcharge.My monthly plan equates to that of a car payment or gas for one vehicle for a month. This is insane. They are driving customers to their competitors..It gets much worse when you get into fiber or Uverse. I was billed monthly for fiber, but the installer used a broadband network switch that is not capable of fiber.Its a trend of over promising and under delivering with hidden fees. The service has always been great. But their total net profit vs what we spend is unacceptable.Secondly, I spent over $2000 on an Asus Rog 7 phone, then a Planet Astro slide 5G- both certified on their network, but quietly blacklisted.. After their site was showing compatibility. I mentioned it in their ATT forums that they conveniently sunsetted.I do not pay for a service to decide if I buy a phone thru them or not, I pay for a network. They ripped me off whether I used their devices or not.No matter who you go with carrier wise, bring your own device- one with global, freeware. Stop buying overpriced low tier devices.
