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Don't fall for this scammer

Don't choose this scammer! They tried to scam by blocking my totally functional phone and offer some trash instead to tie me to their plan! A few years ago, they lied to me that my phone couldn't handle 4G, which was a moronic lying I immediately saw through, but they still forced me to use their shit by making my previous phone unusable somehow, although I confirmed it was totally capable of handling 4G at that moment. In fact, it worked perfectly for the first 2 years and a half with their own plan, until they forcibly retired it by manipulating some trick so I couldn't make the call at all. ATT insisted to offer a new one (Alcatel AXEL (5004R)) to me for free as long as I used their plan for a few months. but it was literally one of the worst things I've used. It was I literally wasted 5+ min just for a scanning code task, which was only one of these inextricable symptom. And when I was calling someone else, they couldn't hear unless I yell hard at, despite the max volume. Also it couldn't handle shit when there's slight shadow on the object to be pictured. And it got stuck when I used any app or even tried to browse photos!!! There's one time I went to a UPS store to show them a scan code, which was the only thing needed for this phone, and it took me less than 18 minutes to be there and there's no wait time at all. It had 15% battery left but failed this simple task with 1% left. So do the math and you'll know how pathetic its battery time at 100%.

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Date of experience: Apr 11, 2025