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RUN AWAY FROM AT&T CUSTOMER SERVICE AND DATA BREACHES!

Horrible customer service who could not care less about someone who has been their customer for over 20 years. Talked this morning with the Office of the President after 3 years of hundreds of complaints on my side, the BBB, FCC and FTC where I get no to little service in my own home with their $300 CELL PHONE BOOSTER WHICH IS A BS THEY DO NOT WORK! THEY HAVE ME LOCKED INTO AN AGREEMENT WITH NOT MY PHONE BUT WATCH. If I change my phone to another provider even if your phone is paid off, but not the watch THEY ADD FEES WHICH ALMOST AMOUNT TO THE COST OF THE MONTHLY PLAN I AM ALREADY PAYING. AT&T IS TERRIBLE AND SHOULD FINED BY THE FCC. ALSO THEY HAVE HAD MULTIPLE DATA BREACHES. 2 IN LESS THAN 8 MONTHS. RUN!

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Date of experience: Jun 26, 2025