Absolute nightmare. They've permanently deleted key disaster recovery procedures for my team only because I didn't log in to the account for a mere couple of months (!) and their emails landed in a separate folder, so I didn't notice. It's not like the account wasn't used for 5 years, just a few months! I didn't have need to log in frequently throughout that period, and would've never suspected they would delete everything after just a few months (!). I regret ever considering them as an option, stay away!