atlassian

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Horrible experience – feels like a trap

I deeply regret ever signing up for Atlassian. Creating an account takes several minutes, but trying to cancel or delete it is a nightmare. The system locks you into a so-called "free" subscription that you can’t cancel, and because of that, you can’t delete your account either. Every help link just sends you in circles with no real support, unless you’re a paying customer.It took me hours just to find the buried settings and still couldn’t fully delete my account. At one point, I was even asked to email personal documents like a passport just to prove my identity. incredibly invasive and unacceptable.This kind of manipulative design and lack of transparency is a major red flag. I wouldn’t recommend Atlassian to anyone.

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Date of experience: Jun 08, 2025